How can I retrieve my account information?
On attempting to unlock the account through the 'Use my Hint Question' option, the error 'Hint question and answer do not match. Alternatively, you may create a new account, if you are not able to recall/retrieve your user Id. You may check the same e-mail and retrieve your user Id and Date of Birth.
How can I retrieve my account information?Īn intimation e-mail must have been received by you on creation of Passport Seva account that contains your user Id and Date of Birth. On attempting to unlock the account, the error 'Login Id and Date of Birth do not match' displays. I cannot remember my login Id and Date of Birth.
I FORGOT TO SIGN MY PASSPORT RENEWAL APPLICATION PASSWORD
In case you do not receive any e-mail communication from Passport Seva within two hours, you may follow the password reset process again. You need to login to your registered e-mail Id and click the link to reset your password. This link will be valid only for two hours from the request initiation time. Send a message to my registered e-mail Id: A link to reset your password will be sent to your registered e-mail Id. Once the correct answer is provided, you will be prompted to enter a new password of your choice. Use my Hint Question: Will prompt you to enter answer for the 'Hint Question' that you have entered while creating the Passport Seva account. Please perform the below mentioned steps to unlock your account and reset the password:Ĭlick the 'Login' link on the Passport Seva Online Portal Home Page (URL: and then click the 'Having trouble Logging in?' link.Įnter 'Login Id' and 'Date of Birth' then select an option from one of the below dropdown lists: How can I unlock my account and reset the password? I have forgotten my account password, and my account has been locked due to incorrect login attempts.
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